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RETURNS

A couple of notes on returns:

In addition to your right of cancellation under clause 4 in our T&C's. and your other statutory rights, we will refund to you the price for the Product less postage and packing on the following conditions:

1. Please complete the returns form within your package and indicate how you wish to proceed with your return. Our address is on the form and can the item can be returned to the address shown - we do not pay for return postage. 

2. We have received the Product from you with all security tags still affixed and in place. The item is in the same condition as the product was sent to you - including original packaging. 

3. We do not accept returns for jewellery; this is strictly for hygiene purposes.

4. We cannot offer refunds or exchanges for the following due to sanitation issues; any beauty items, swimwear, lingerie & hosiery.

5. Upon receipt, we will issue a full refund or exchange the item for a different size or colour, depending on your instructions. 

6. All returns are processed within 3 working days of receipt. When your return has been processed you will be informed by email.

7. Items that are returned to us after 30 working days or fall outside our return policy will not be refunded, unless you have conducted us and this has been agreed with Maggie Ann Vintage.

8. Delivery charges are non-refundable.

9. Please ensure you don’t wear deodorant or perfume or anything else that could leave a mark/scent when trying on the clothes. Items that appear to have been worn or are damaged and are not fit for resale are not eligible for refund or exchange, without exception.

10. Anything bought from us at an Event, Festival or Fair are strictly NON REFUNDABLE (unless previously agreed with Maggie Ann Vintage).

11. Any items that have been special orders, or have been requested specifically - that are not usually stocked are strictly NON REFUNDABLE. 

12. Under the Distance Selling Regulations Act anything returned after

13. Working days of purchase will strictly not be refundable.

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